Manage your trial, plan, and subscription

Your FacilRental subscription pays for the software. It is separate from payments your rental customers make to your business.

1. Start from the US site and choose Start my free trial. Create the business account and review the selected plan and trial status. The free trial does not require a card at signup.
2. As an account administrator, open Settings → My plan. Review Current plan, Status, billing cycle, and the date shown for the trial or paid period.
3. To subscribe or change plans, select Change plan. Compare the current regional plan details and price, choose the offered billing cycle, and review the total and terms before continuing.
4. Continue to Stripe Checkout to enter the subscription payment details on Stripe's hosted page. Return to My plan and confirm that the paid status is reflected before assuming access changed.
5. For an existing US subscription, use Manage billing to open the Stripe Customer Portal. Review the options shown there for payment method, billing history, plan changes, or cancellation. Confirm the effective date of any change in My plan afterward.

Note: Stripe Checkout and the Customer Portal handle only your FacilRental subscription; they do not collect rental-customer payments. Without a paid subscription, the free trial ends without creating a charge. Current plan limits and prices are shown on the FacilRental pricing page. This article makes no refund, guarantee, renewal, or cancellation promise.

For operating payments, see Track receivables, payables, cash flow, and P&L.